Terms of service

The agreement between us and the business using the product.

This document is not written yet, and nothing on it is in force.

The headings below are the shape it will take. Each one says what it needs before it can be published. It is not indexed by search engines while it says this.

1. Who this agreement is between

Copy owed. Nothing here is written yet.

  • The registered legal name of the company and its address.
  • Whether the customer is the business or the person who signed up, and who may accept on the business behalf.
  • Whether an accountant acting for several companies is one customer or many.

2. Accepting these terms

Copy owed. Nothing here is written yet.

  • What counts as acceptance: signing up, or continuing to use it.
  • Whether a separate order form or a purchase order can override anything here.

3. What the service is

What the product does today is described on the FAQ and the security page, and both are written from the code rather than from a plan.

Copy owed. Nothing here is written yet.

  • How much the contract promises, as against describing.
  • Whether the accounting a third party keeps (Zoho, QuickBooks) is in scope of anything we warrant.
  • Whether anything is promised about availability.

4. Your account, and who may use it

Copy owed. Nothing here is written yet.

  • Responsibility for credentials, and for what the people a customer invites do.
  • Whether a phone number linked to WhatsApp is treated as a credential. It can raise an invoice, so this matters.
  • What we may do if an account is used by somebody who should not have it.

5. What you may not do with it

Copy owed. Nothing here is written yet.

  • The acceptable use list.
  • Whether sending messages to a business own customers through our WhatsApp number has rules of its own, since Meta requires their agreement.

6. Your data, and the connections you make

Copy owed. Nothing here is written yet.

  • Who owns what a customer puts in, and what we may do with it.
  • What we may do with aggregated or anonymous figures, if anything.
  • That connecting Zoho, QuickBooks or a payment gateway is the customer authorising it, and what happens when they revoke it.
  • How the data processing agreement relates to these terms: incorporated, or signed separately.

7. Fees, subscriptions and refunds

There is one plan. It costs a monthly price for the first company on an account, a lower monthly price for each company after it, and a monthly price for each person besides the account holder with access to any of its companies, counted once however many of those companies they are in. The prices are published on the pricing page and are before GST, which each bill adds.

For the first three months, companies whose accounts we keep and every person are free. A company connected from Zoho Books or QuickBooks is billed from the day it joins. A bill is raised at the start of each month for the month ahead and taken from the account's prepaid balance; anything added part way through a month is billed for the days it was there, on the next bill. When the balance is short we send a payment link. A bill unpaid seven days after its month began makes the account read only until it is paid: nothing is deleted, and everything can still be seen and exported.

The prices a customer starts on are copied onto their subscription, so a later price change does not reach them. Stopping billing takes effect at the end of the month already paid for, after which the account is read only.

Copy owed. Nothing here is written yet.

  • The refund position for a month already paid for, and for a prepaid balance.
  • When GST is charged on money added to the balance: when it is added or when a bill uses it.
  • How long a read only account is kept before anything else happens to it, if ever.

8. Intellectual property

Copy owed. Nothing here is written yet.

  • What is ours, what is licensed to the customer, and for how long.
  • What happens to feedback or suggestions a customer sends.

9. This is not accounting or tax advice

The product drafts a bill from a photograph, computes GST, and answers questions from a company own figures. A person confirms the bill before it reaches the books, and the audit trail records both the model and the person.

Copy owed. Nothing here is written yet.

  • The disclaimer, in the words you want. This is not boilerplate for this product: it produces figures a business files on.
  • Who is responsible for checking what the AI read, and how that is worded.
  • Whether anything is said about GST computations and filings specifically.

10. Disclaimers

Copy owed. Nothing here is written yet.

  • The warranty position, and what is expressly not warranted.

11. Limitation of liability

Copy owed. Nothing here is written yet.

  • The cap, and how it is calculated.
  • What is excluded, and what cannot be excluded under Indian law.

12. Indemnity

Copy owed. Nothing here is written yet.

  • Who indemnifies whom, for what, and the procedure.

13. Suspension and termination

Copy owed. Nothing here is written yet.

  • The grounds for suspending or closing an account, and the notice given.
  • How a customer leaves, and what they can take with them. The product position is that a customer can export everything and leave.
  • How long data is kept after termination before it goes.

14. Governing law and disputes

Copy owed. Nothing here is written yet.

  • The governing law.
  • The courts, or the arbitration seat and rules.

15. Changes to these terms

Copy owed. Nothing here is written yet.

  • How a change is notified and when it takes effect.
  • The effective date to print at the top, and who signs it off.

16. Contact

Copy owed. Nothing here is written yet.

  • The address for legal notices, and the postal address if one is needed.